How far in advance should I book?
As soon as you know your date is best, especially for weekends and month-end moves. We also accept last-minute requests and will always tell you honestly what is available.
What areas do you cover?
Ruta Divine Logistics provides van hire across the UK. Send us your pickup and destination and we’ll confirm the route, availability and any relevant travel details.
Which van is right for my move?
A small van is ideal for boxes and a few items. A medium van handles regular deliveries and smaller moves, while a Luton is best for furniture, appliances and larger loads. If you’re unsure, mention what you’re moving and we’ll guide you.
Can I choose a destination on a map?
Yes. On the booking form, enter a place or postcode and select the location, or click on the map to drop a pin. You can still type a full address or access notes in the form.
Do I need to pay when I request a booking?
No. The booking form is a request for availability. We’ll review the details and reply by email before anything is confirmed or charged.
Can I contact you by WhatsApp?
Yes. Call or message us on +44 7979 954 379. Include your preferred date, pickup, destination and van size so we can help quickly.
How do I change or cancel a booking?
Reply to your confirmation email or call us as soon as possible. We’ll do our best to accommodate changes, subject to availability.
Will I receive marketing emails?
Only if you choose the optional updates checkbox on the booking form. Every non-essential email includes an unsubscribe link, and you can manage your email preferences at any time.